TERMS OF SERVICE
OVALS Online Store Terms & Conditions
Effective Date: [01.01.2025]
By visiting our site and/or purchasing from OVALS, you engage in our “Service” and agree to be bound by the following terms and conditions. These terms apply to all users of the site. Please read them carefully before using our website or placing an order.
1. General Conditions
We reserve the right to refuse service to anyone, at any time, for any reason.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of our Service without express written permission.
While credit card information is always encrypted during transfer over networks, other content may be transferred unencrypted and involve transmissions over various networks.
2. Accuracy of Information
We are not responsible if information on this site is not accurate, complete, or current.
All content is provided for general information only and should not be relied upon without further consultation.
We may update or modify content at any time, but we are not obligated to do so.
3. Pricing and Changes
Prices for our products are subject to change without notice.
We reserve the right to modify or discontinue any product or service at any time.
4. Products
We make every effort to display product images and colors accurately, but cannot guarantee your device’s display is accurate.
We reserve the right to limit sales to any person, region, or jurisdiction.
We do not guarantee that product quality will meet your expectations or that errors in the Service will be corrected.
5. Order Information
You agree to provide current, complete, and accurate purchase and account information.
If your package fails to arrive due to incorrect information you provided, OVALS is not liable and is not obligated to resend your order.
We reserve the right to cancel or limit orders at our discretion. If your order is changed or canceled, we may attempt to notify you via email or phone.
Please double-check all billing and shipping information before completing your purchase.
Once an order has shipped, we cannot reroute it due to incorrect information.
6. Refund Policy
You may request a refund within 30 days of delivery, under our return or warranty policy.
Refunds are calculated based on the final price paid (including discounts).
We cannot issue refunds to a different payment method.
Lost packages marked as "Delivered" must be reported within 7 business days.
Claims for missing or incorrect items must be filed within 3 business days of delivery.
Refunds typically take 2–7 business days to appear on your original payment method.
7. Promotions
Free gifts and mystery items are non-refundable.
If a refund is issued on a promotional order, the refund amount will be adjusted to reflect the applied discount.
8. Warranty Claims
OVALS reserves the right to deny any warranty claim if, in our sole discretion, we determine the claim does not meet our warranty criteria.
This includes (but is not limited to):
Items not purchased from our official website
Normal wear and tear
Improper use, accidents, or product damage
Cosmetic changes (e.g., discoloration)
We are not liable for incidental or consequential damages.
9. Changes to Terms
We reserve the right to modify these Terms at any time without prior notice. Continued use of our services implies acceptance of updated terms.
10. Disclaimer of Warranties
We do not guarantee uninterrupted, timely, secure, or error-free service.
We do not warrant that any results obtained through the Service will be accurate or reliable.
11. Limitation of Liability
OVALS shall not be liable for any injury, loss, or damages — direct or indirect — arising from the use of our products or Service.
This includes:
Lost profits, revenue, savings, or data
Replacement costs
Any claim related to use of our Service or any product, even if advised of the possibility of such damages
Some jurisdictions do not allow such exclusions, so our liability will be limited to the maximum extent permitted by law.
Mobile Terms of Service
The OVALS mobile messaging service (“Service”) is operated by OVALS. By using it, you agree to these Mobile Terms:
You may receive recurring SMS/text messages to the number you provided, including order updates, alerts, and promotions.
Message frequency varies. Message & data rates may apply.
Your consent is not a condition of purchase and participation is voluntary.
To opt out, reply STOP or click the unsubscribe link in any SMS.
For support, email us at ovalshelp@gmail.com
We are not liable for delayed or undelivered messages.
Keep your contact info up to date to ensure continued service.
Questions?
Reach out to our support team at ovals@gmail.com for assistance with orders, returns, or general inquiries.